Getting Your Login Details

After you have registered with ACU-Track, we will just need to set-up your account which may take up to 48 hours, so please do bear with us!

Once your account has been set-up, you will receive an email from Amplitude Clinical, which will provide you with your username and login link.

This will then direct you to select your Password and Security Question. Your new password will require at least one upper case letter and number.

Choose your security question and answer, and we recommend keep a record of this.

Your login link will remain active for 24 hours. Should the 24-hour period expire then please contact customer.support@amplitude-clinical.com providing your full name and email address, we will then resend you a new login link.

Personalising Your Patient Consent Message

The first time you login you will be asked enter some information to personalise the consent message that your patient sees.

• Name of Data controller: This should be the name of your organisation or clinic. If you are just a single practitioner this could also be your name

• Data Controller Email: enter your email address

• Number of Working Days before Deletion: choose the number of days you would like your organisation to give itself to respond to a patient request to their data being deleted. We suggest that 30 days is a sufficient and reasonable maximum timeline.

Make sure you click Confirm Value for each field. You will then see your entries appear in the ‘Patient Consent Message’ template text below.

If you would like to reset and change these fields, simply click Reset Message then select Yes.

Once you are happy scroll to the bottom of this page and press Confirm Consent Message.

When registering for your ACU-Track account, you will have already agreed to abide by our Terms of Use. Please click “Accept Usage Policy” to confirm and proceed to your account.

FAQ Personalising your Patient Consent Message

Can I change the ‘Patient Consent Template’ wording?

• No, the ‘Patient Consent Template’ wording is standardised for all ACU-Track users

How do I change my personalised tokens in my patient consent message?

• Please contact customer.support@amplitude-clinical.com if you wish to change your personalised patient consent message tokens such as your organisation name, email address or deletion days policy.

Dashboard Tour

Welcome to your new ACU-Track account, hosted by Amplitude Clinical.

The first screen you see after you login is your Dashboard.

• The + icon lets you ADD PATIENTs manually

• The magnifying glass Q icon lets you FIND PATIENTs in your account.

• Click the Home icon to return to your User Dashboard. The first time you log on, your Worklist will be blank, but once you have added some new patients it will display a list of your 10 most recently viewed patients.

• You can also view your Worklist by clicking the white note book icon on the top menu.

• Your Tasks will show any outstanding tasks for both you and your patients.

• The bar chart icon takes you to Reports where you can see instant reports, run full reports and create your own.

• The timer icon takes you to the Compliance page, where you can see what percentage of patients have completed their forms and health questionnaires.

• The blue note book icon takes you to Notices where you can view system notifications.

• The Cog icon takes you to Settings, where you can change your Profile details and email address, your Security question and password.   If there are multiple practitioners in your organisation you can also manage your Delegates.

• If you need any help using the system, just click the Question Mark ? icon to visit our support and training hub: https://www.acu-track.org/support-and-training-hub

OR

• Contact our customer Support customer.support@amplitude-clinical.com / 0333 014 6363